BoriSend is a product of Macpeniel Limited. This page explains how you can delete your BoriSend account, what happens to your data, and what to do if you cannot access the app.
Delete Your Account from BoriSend
You can request permanent deletion of your BoriSend account directly from the BoriSend app.
Sign in to your BoriSend account and go to your account settings. Select the option to delete your account and follow the confirmation steps shown in the app.
Please review the information presented before confirming deletion. Account deletion is intended to permanently remove your BoriSend account and associated personal data, subject to any information Macpeniel Limited is required or permitted to retain for legal, regulatory, security, accounting or fraud-prevention purposes.
Can't Access Your Account?
If you cannot sign in to BoriSend but would like your account deleted, you can submit an account deletion request through our Contact page.
When completing the contact form, clearly state that you are requesting deletion of your BoriSend account and provide the email address associated with the account.
We may need to verify that you are the account owner before processing the deletion request. This helps protect BoriSend accounts from unauthorised deletion.
When your BoriSend account is deleted, personal data associated with the account will be deleted or anonymised where applicable, subject to any information that Macpeniel Limited is legally required or otherwise permitted to retain.
The types of BoriSend account data that may be affected include:
Account and profile information
Communication plans
Recipient information stored within BoriSend
Prepared and saved messages
Message history and related records
Notifications
Communication preferences
Message-generation preferences and communication-plan learning data
Referral information associated with the account
Other user-generated information associated with the BoriSend account
Information We May Retain
Some limited information may be retained after account deletion where necessary to comply with legal or regulatory obligations, maintain financial and transaction records, prevent fraud or abuse, resolve disputes, enforce agreements, or protect the security of BoriSend and its users.
Where information must be retained, it will only be retained for as long as necessary for the applicable legal, regulatory or legitimate purpose and will then be deleted or anonymised in accordance with our Privacy Policy.
Payment Information
BoriSend does not require users to provide payment-card numbers on this account-deletion page. Payment information handled directly by external payment providers may be subject to those providers' own legal and regulatory retention requirements.
Subscriptions
If you have an active BoriSend subscription, please ensure that any externally managed subscription is cancelled through the service through which you purchased it, where applicable. Deleting your BoriSend account may not automatically cancel a subscription managed by an external payment or app-store provider.
Privacy
For more information about how BoriSend handles personal information, please read our Privacy Policy.
