BoriSend Privacy Policy

This Privacy Policy explains how Macpeniel Limited, company number 17327434, uses personal information in connection with BoriSend.

Macpeniel Limited is the controller of personal information covered by this policy unless we explain otherwise.

We may collect the following information.

Account information

Your name, email address, encrypted account credentials, profile image, authentication provider and account preferences.

Content and contact information

Communication plans, messages, templates, schedules, recipient names, telephone numbers and other information you choose to enter.

Subscription and transaction information

Your plan, trial status, subscription status, Stripe customer and subscription identifiers, invoices, payment status, renewal dates, referral earnings and payout records.

Stripe processes full card details. BoriSend does not store full payment card numbers.

Referral information

Referral codes, attribution, referred account information, reward events, fraud flags, commission records and payout status.

Device and technical information

Device type, operating system, browser, app version, language, time zone, device token, permission status, IP address, error logs and security records.

Usage and support information

Pages and features used, message activity, settings, login events, subscription actions, notification activity, support messages, attachments and bug reports.

If you provide another person's contact details, you are responsible for having a lawful reason to do so and for giving any required privacy information.

We do not sell personal information.

You may withdraw consent at any time. This does not affect processing already carried out lawfully.

BoriSend may process message content and instructions to prepare suggestions.

Suggestions are not automatically treated as correct. Users can review and edit them.

BoriSend does not make decisions that produce legal or similarly significant effects about users solely through automated processing.

Do not enter information into message assistance features that you do not have the right to use.

Stripe processes subscription payments and referral payouts.

We share information with Stripe where needed to create customers, subscriptions, checkout sessions, invoices, fraud checks and payouts.

Stripe may act as an independent controller or processor depending on the service.

We receive limited payment information such as status, amount, currency, invoice reference and Stripe identifiers.

We do not receive or store full card details.

BoriSend currently uses email-and-password registration. Account information is provided directly by you when creating or managing your account.

BoriSend may request permission for notifications and, on Android, SMS functionality.

Permissions are requested through the device. You can change them in your device settings.

Device tokens may be stored to deliver notifications.

We deactivate tokens when a device is unregistered or an account is deleted.

BoriSend does not promise unattended SMS sending on iOS.

We may use limited analytics and diagnostic tools to understand performance and feature use.

Where consent is required, optional analytics will not be enabled until consent is given.

A separate cookie notice may be provided if non-essential cookies are introduced.

Providers may only use information for authorised purposes and are expected to protect it appropriately.

Some providers may process information outside the United Kingdom.

Where UK data protection law requires safeguards, we use an approved transfer mechanism, adequacy regulation, contractual protection or another lawful safeguard.

You may contact us for more information about relevant safeguards.

We keep information only as long as needed for the purposes described in this policy.

Typical retention periods include:

When an account is deleted, messages, plans and other user content are deleted where appropriate.

Certain subscription, referral, fraud and audit records may be retained or anonymised.

We may keep information for longer where required by law, a dispute or an active investigation.

No online service is completely secure.

You should use a strong password and protect your device.

Contact us promptly if you believe your account or information has been compromised.

Some rights depend on the circumstances and may be limited by legal obligations or the rights of others.

Send requests to:

borisend@macpeniel.com

We may need to confirm your identity before completing a request.

You may also complain to the UK Information Commissioner's Office.

Information is available at:

https://ico.org.uk/make-a-complaint/

BoriSend is for users aged 13 and above.

We do not knowingly allow children under 13 to create accounts.

If we learn that an account has been created by a child under 13, we may close the account and delete the related information.

Users under 18 should involve a parent or guardian when purchasing a subscription or using BoriSend for business.

We may send service messages needed to operate your account.

We will only send optional promotional emails where permitted by law.

You can unsubscribe using the link in the email or by contacting us.

You can request account deletion from within BoriSend.

We delete or anonymise information that is no longer required.

We may retain limited financial, fraud, referral and audit records for the periods described above.

Deleting your BoriSend account does not automatically delete information held independently by Stripe, an app store, or another service provider acting under its own legal obligations.

You may need to contact those providers separately.

We may update this Privacy Policy.

Where practical, we will give at least 14 days' notice of a significant change by email, a website notice, or both.

The current policy will always show its effective date.